FAQ

RETURN POLICY

We will happily return or exchange any items that you are unhappy with but a few conditions will apply.

  • Return or Exchange must be within 30 days of purchase.
  • No returns on Sale items.

We will cover shipping costs on returns or exchanges if one of these conditions applies:

  • You receive and item that is defective or damaged.

We will accept the return or exchange but you will need to cover the shipping costs if:

  • You need to return or exchange an item because of fit

Returns and Exchanges by Mail

If you return or exchange a product by mail, we recommend that you ship your package with a carrier that can provide tracking and insurance. PYUR Life is not responsible for packages lost in transit without proof of tracking.  To expedite the return or exchange process, we recommend that you send an email to store@pyurlifeuniversity.com with the details of your return or exchange.

After that please ship return to:

217 Cedar St #254

Sandpoint, Idaho

83864

 

 

WHY DOES MY BUSINESS CARD HAVE TYPOS?

When purchasing a business card, users are responsible for filling out all personal data correctly. This includes checking to make sure emails, web addresses, phone numbers and PYUR Life Usernames are formatted correctly. You must aknowledge that you have proof read your information carefully on the business card creation page before proceeding to checkout. By selecting “Yes” during this step, the user verifies that all information is ready to print and no changes will be made once the order has been placed.  store.pyurlifeuniversity.com or PYUR Life will not be responsible for the cost of any reprints after an order has been submitted.

Proceedure:

  • Fill out all required fields
  • Proof read all information
  • Check to make sure all URLs are correct
  • Click Save

Tips:

  • URLs do not need to contain ‘http://’ in order to work. This will save precious space on your business card.
  • Make sure there is not an ‘@’ character in a web address.

 

 

CAN I CREATE MY OWN BUSINESS CARD LAYOUT?

In order to maintain brand consistency, we ask users not to create their own business card layouts. We do not have the ability to create a custom layout for every user.

 

WHEN CAN I EXPECT MY ORDER?

  • Premium Business cards: 8-11 day production, 5-7 day shipping: 13-18 days
  • Standard Business cards: 4-7 day production, 5-7 day shipping: 9-14 days
  • Apparel: 6-10 day fulfilment, 5-7 day shipping. 11-17 days
  • *International shipping times may vary significantly. When your order is shipped you will receive a tracking number for your reference.

 

CUSTOMS, DUTIES & TAXES

Orders shipped outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient’s country. Additional charges for customs clearance must be fulfilled by the recipient; PYUR Life has no control over these charges, nor can PYUR Life predict what they may be.

Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

All prices are in US Dollars.

International shipments will not be refunded due to refusal to pay additional duties and taxes once item has been shipped.